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Common crash screen

Feature state

openSUSE-11.1
Rejected Information
openSUSE-11.2
Rejected Information

Description

As part of the Novell Support Link infrastructure initiative, provide common crash screen to intercept all applications equally, whether KDE, Gnome, OpenOffice, Mozilla or other.

The common crash screen is part of the support module. Kernel infrastructure in place (see Ubuntu Apport)

use cases:
- on graphical screen: prompt user to report crash to Novell.
- on headless system: if so configured, report crash automatically to aggregation point (SMT locally or Novell). this is off by default.
- optionally, if support contract active, offer button to request live support chat/remote desktop session

Discussion


icons/user_comment.png K. K. wrote: (8 years ago)

Why's this feature assigned to YaST ? Looks more like a 'base system' thing to me.

icons/user_comment.png J. S. wrote: (8 years ago)

If supportconfig is integrated directly into apport (which makes more sense to me than invoking YaST, which would need to run with root permission and that could be problematic in the security point of view), then there is IMO nothing in YaST to be done here.

icons/user_comment.png K. K. wrote: (8 years ago)

Btw., https://fedorahosted.org/abrt/wiki seems to provide this functionality.

icons/user_comment.png S. B. wrote: (8 years ago)

Duncan, could you evaluate the feature and set the status correctly? Thanks!

icons/user_comment.png M. V. wrote: (8 years ago)

Apport has been submitted on Monday 23-11-2009, but only with a headless mode, as has been decided on a last call about this feature.

icons/user_comment.png T. K. wrote: (8 years ago)

I assume we need to add some packages to the media for this feature? Which are this exactly?

icons/user_comment.png M. V. wrote: (8 years ago)

The packages needs to be included into SLE-11-SP1:
- apport (incl apport-gtk)
- apport-crashdb-sle
- python-zypp from SDK
- ptools (will be submitted asap and maintained by Jan Blunkc as in openSUSE)

Packages apport-crashdb-opensuse and apport-qt should *not* be included.

Last change: 8 years ago
Voting
Score: 4
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  • Neutral: 1
  • Positive: 4
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